Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

Jackie’s enthusiasm extends beyond her professional role. As our go-to person for organising team events and recommending great restaurants around the globe, she brings a touch of magic to our office life.

Jackie’s blend of experience, enthusiasm, and organisational talent makes her a standout member of the team.   We are grateful for all she brings to Offshore Payroll!

September 13, 2024

Related articles

Offshore Payroll strengthens team with new appointment

Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.

Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.

Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.

Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.

I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”

Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”

Read more

December labour market report published by Statistics Jersey

Statistics Jersey have today published the December 2020 Labour Market report. Jersey’s labour market report is published every six months and covers key aspects of the job market for both the private and public sector.

In December 2020:

  • the total number of jobs was 60,000. There was an annual decrease of 1,380 jobs (2.2%) since December 2019, the largest December decrease since at least 1998

  • there were 51,470 jobs in the private sector. This was an annual decrease of 1,790 jobs (3.4%), its largest recorded decrease in December

  • there were 8,530 jobs in the public sector. This was an annual increase of 400 jobs (4.9%)

At a sectoral level:

  • seven sectors saw annual decreases in jobs; the largest decrease was of 1,040 jobs in hotels, restaurants and bars, which was the second-largest change recorded in any sector to date (with the largest being the annual decrease of 1,700 recorded by this sector in June 2020)

  • the annual increase of 400 jobs in the public sector was driven by an increase of 330 in the number of Government of Jersey (GOJ) core employees (permanent and fixed term employees), which includes staff employed in response to the COVID-19 pandemic

Source: Government Jersey website (December Labour Market Report Published (gov.je))

Read more

Meet our Team – Kavitha Nalluri

We’re delighted to welcome Kavitha to the team! With nearly a decade of experience in software testing and a MSc in Computer Applications, Kavitha has a deep passion for delivering high-quality, reliable software. From planning test strategies to refining business requirements, Kavitha is dedicated to ensuring every Offshore Payroll project meets the highest quality standards before deployment.

Before joining us, Kavitha worked at both Apple and Google, gaining valuable experience in testing complex systems. At Apple, Kavitha focused on integrity tests for POS applications, and at Google, helped fine-tune new features. Along the way, she also introduced a functional test automation framework that improved operational efficiency across 20 initiative programs.

Beyond technical expertise, Kavitha has a natural curiosity for emerging technologies like automation and loves finding new ways to enhance testing processes. Now settled in Jersey with her family, Kavitha is bringing knowledge, collaboration, and fresh ideas to our team and we are all very excited to have her here!

Welcome, Kavitha!

Read more
“There’s no other decent cloud solution currently on the market locally”

The response time for any queries during onboarding has been fantastic; we have never had to wait for an answer to our often-daft questions.

Tim Chilestone – Managing Director