A Solution That Has Transformed How We Manage Our Payroll Processes

National Trust for Jersey

As a conservation charity, The Trust seeks to champion and protect the distinctive qualities of Jersey so that it remains at the very heart of Island life, but within limited resources. When it came to managing our payroll, we needed a system that could cater to our specific needs whilst ensuring compliance with local authority requirements. Offshore Payroll has provided a solution that has transformed how we manage our payroll processes.

One of the most valuable features is its ability to streamline repetitive tasks. For example, with just the press of a button, we can email all the payslip notifications to employees in one go. This has been a game-changer compared to the old process of sending each payslip individually or having to print them all off. Given that we are a conservation charity, being able to reduce paper usage is not just a convenience—it aligns perfectly with our values of environmental sustainability.

In addition, the system simplifies complex processes like Government returns. What used to be a time-consuming and error-prone process has now been reduced to just a few clicks. Submitting our payroll data is straightforward and seamless, reducing stress during reporting periods and allowing us to focus more on our core activities.

Another aspect that stands out is the excellent support provided by the Offshore Payroll team. Whenever we have a query or face a challenge, the support team is readily available to help us navigate any issues and offer timely, effective solutions. This level of customer service has been instrumental in ensuring smooth payroll operations.

The cloud-based nature of the software means that if something needs updating outside of work hours, I can easily access the system from my mobile phone or iPad at home, providing incredible flexibility.

Overall, I would highly recommend Offshore Payroll. It’s user-friendly, efficient, and, most importantly, has saved us considerable time, allowing us to focus on our important conservation work.

“There’s no other decent cloud solution currently on the market locally”

The response time for any queries during onboarding has been fantastic; we have never had to wait for an answer to our often-daft questions.

Tim Chilestone – Managing Director