News

News

Embracing Modern Payroll Technology

In today’s fast-paced business environment, getting payroll right isn’t just a matter of paying employees on time – it’s about maintaining trust, boosting productivity, and creating a workplace where things run smoothly. Payroll errors, often underestimated, can turn what should be a straightforward task into a frustrating experience for both employees and business owners.

The good news? With the right tools, payroll can go from a headache to a highlight! Believe it or not, payroll errors are more common than we think. In fact, nearly 9 out of 10 UK businesses faced payroll issues in 2022. These mistakes, whether small or significant, usually lead to late or incorrect payments. The ripple effect of such errors can be felt throughout the entire organisation, leading to unhappy employees, unnecessary stress, and time wasted on troubleshooting.

According to Personnel Today, some companies are spending more than 12 hours a month fixing payroll mistakes – valuable time that could be better spent growing the business. But there’s no need to get bogged down by these numbers. The solution is simpler than ever: modern payroll technology. True Cloud-based payroll systems, like Offshore Payroll, are transforming how businesses handle payroll, making it a seamless, efficient process.

Many companies recognise that upgrading their payroll system can significantly reduce errors and save time but concerns about cost and implementation can often cause hesitation. Offshore Payroll is here to change that perception. We believe that powerful, intuitive payroll software should be accessible to all businesses, regardless of size and without the stress or high expense. Our smart import tools make transferring payroll data and initial set up a breeze, and our dedicated relationship managers guide you every step of the way.

Once you make the switch, you’ll wonder why you didn’t do it sooner. No more hours wasted on fixing errors – just more time to focus on what truly matters: growing your business. It’s a smart investment that pays off, leaving both you and your team more satisfied, productive, and ready for the future.

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Innovation That Drives Business Success

Staying competitive isn’t just about following industry trends – it’s about leading them. At Offshore Payroll, we recognise that every business has unique needs, which is why we offer more than just standard payroll solutions. Our cutting-edge payroll software is designed to streamline operations and empower your business. For those requiring a customised approach, our bespoke development services ensure your payroll system is perfectly tailored to your specific requirements.

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Get Ready: Seamless Secondary Pensions Submissions for Guernsey and Alderney are Here!

We’re excited to announce the launch of our new secondary pensions functionality for Guernsey and Alderney. This game-changing feature allows you to manage pension schemes and submit Government returns directly through Offshore Payroll, all in line with the new mandatory secondary pensions legislation.

Clients Are Already Raving!  One of our clients, who’s has recently onboarded to Offshore Payroll, told us: “Wow… this is a thousand times better than our current process!”

We’re thrilled to see such great feedback and can’t wait for you to experience the same ease and efficiency.

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Local Consortium Acquire Offshore Payroll Limited

A group of local companies have jointly purchased Offshore Payroll Limited (OP). OP is payroll service and software business that specialises in processing for jurisdictions that have unique tax and social rules.

The new owners include; recruitment specialists Rowlands, financial strategists Purpose and technology experts Vertix. Together, the group plans to invest in OP’s team and technology to innovate and develop the existing services.

Managing Director of Rowlands, Jeralie Pallot, commented:

We believe that this business is an excellent fit for Rowlands and will enable us to provide new, innovative solutions for our clients as OP evolves. I am particularly excited about the potential that OP has to offer deeper insights for employers and efficiencies gained through integration with accounting systems. We believe that with some investment, this is an incredibly useful tool that we will be able to provide to you..’

Managing Director of Purpose, Luke Smith added:

‘My focus when supporting the growth of OP will be to consider innovative ways to use the technology to understand the value of human resources. I believe that we can develop OP’s existing platform to create new ways to understand profitability, which in turn will help businesses to be more intelligent in their decision-making.’

Director of Vertix, Ross Huelin concluded:

‘I am excited to be part of a team that is committed to building on OP’s existing technology in creative and original ways. We are passionate about making complex processes simple, and where possible, automatic, to increase business efficiency and agility.  I believe that the development work we undertake will add huge value to existing OP clients, but also open up the technology to have widely useful benefits for global organisations.’

Over the coming months, OP will begin growing its team and rolling out improvements for existing clients, before embarking on a programme of development.

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Why cloud-based payroll protects your business resilience

Business preparedness, emergency and continuity are all subjects that most business owners have discussed during their annual strategy days. Fortunately, most have never had to implement these plans – until March 2020.

We all know that COVID-19 pandemic has changed the world of work forever. Homeworking, changes to contracts, government benefits and employee furloughs have all had to be considered and managed.

Perhaps understandably, limitations to our existing HR and payroll have been revealed.  Many organisations had to review how they manage their payroll, for the well-being of their teams and their businesses.

Payroll has been tested like never before 

Old, complicated, IT systems and ineffective, manual processes have been unable to cope with the ‘new normal’. Inaccurate data and a lack of analytics and visibility have hampered businesses’ ability to make fast decisions at the most critical time.

With often whole workforces  based at home, companies have had to urgently manage both the logistical and emotional challenges of keeping teams operational and happy. These issues don’t even take into consideration the potential of higher levels of sickness, leaving many businesses’ shorthanded, at the same time as possibly being over-staffed – it’s often one or the other, but rarely both.

Through all of this, people have still needed to be paid. Often with new, different terms than before as organisations rapidly restructured to  maintain resilience.

Payroll management needs to be cloud-based  

It has become apparent, very quickly, that the organisations who were able to adapt best to these new challenges were those who had embraced cloud-based working. Their teams were able to work from home more efficiently, and the administrative functions of their business, such as HR and payroll, were able to continue seamlessly.

Businesses that had traditional, in-house infrastructure, hosting internally, have struggled, at a time when certainty of income is all important. Having on-premise systems, tied to physical infrastructure and fixed locations, can create security, scalability and in the event of a pandemic even possibly health risks.

Payroll must change forever – like everything else  

The COVID-19 pandemic has forced rapid change to the way we work, collaborate and manage our teams. It has also quickly proven that people can work well from home. Even when the health crisis ends, home working won’t, which means that innovations to our HR policies and processes, including payroll will continue to be a worthwhile and valuable investment.

If you would like to discuss how Offshore Payroll could help your business, please email info@offshorepayroll.com to arrange a chat.

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December labour market report published by Statistics Jersey

Statistics Jersey have today published the December 2020 Labour Market report. Jersey’s labour market report is published every six months and covers key aspects of the job market for both the private and public sector.

In December 2020:

  • the total number of jobs was 60,000. There was an annual decrease of 1,380 jobs (2.2%) since December 2019, the largest December decrease since at least 1998

  • there were 51,470 jobs in the private sector. This was an annual decrease of 1,790 jobs (3.4%), its largest recorded decrease in December

  • there were 8,530 jobs in the public sector. This was an annual increase of 400 jobs (4.9%)

At a sectoral level:

  • seven sectors saw annual decreases in jobs; the largest decrease was of 1,040 jobs in hotels, restaurants and bars, which was the second-largest change recorded in any sector to date (with the largest being the annual decrease of 1,700 recorded by this sector in June 2020)

  • the annual increase of 400 jobs in the public sector was driven by an increase of 330 in the number of Government of Jersey (GOJ) core employees (permanent and fixed term employees), which includes staff employed in response to the COVID-19 pandemic

Source: Government Jersey website (December Labour Market Report Published (gov.je))

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Combined Employer Return (CER) and changes to the 8 hour rule

From January 2022, the Jersey 8 hour rule will be replaced with a financial limit. This limit will be equivalent to 8 hours at the minimum wage that is in place at the start of the year.

For weekly paid employees there will be a weekly threshold based on 8 hours per week at the minimum wage. The employer will need to determine, each week, if the employee has reached that threshold and deduct contributions accordingly.

It is possible that an employee may exceed the threshold in some weeks during a month and not others.  The Combined Employer Return (due January 2022) will require the earnings for the entire month to be declared for tax purposes but for contributions purposes only the earnings for the weeks where contributions have been deducted should be reported.

For monthly paid employees earnings will only need to be declared for social security purposes where the monthly threshold is reached.

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Guernsey and Alderney secondary pension scheme delayed

The introduction of a government-approved secondary pension scheme for Guernsey and Alderney has been delayed.

The scheme was due to be established in 2022 after being approved by deputies, but Brexit and Covid-19 have caused a delay.

No alternative start date has yet been proposed. A delay was not unexpected given the challenges of the past year, and that it could help businesses already hit by the pandemic prepare for the scheme’s implementation.

Local employers will be obliged to offer a pension scheme for staff if they do not do so already, and to make contributions of up to 3.5% of salary.

The default scheme is to be administered by a UK auto-enrolment pension provider specialist, but many businesses are setting up new schemes with local providers.

Details of the delay are set out in Employment & Social Security’s Social Security Contributory Fund Accounts 2020, due to be discussed by the States on 16 June.

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Employers urged to prepare for combined employer return

Revenue Jersey is reminding employers – including building contractors – to prepare for changes to the way they submit their returns of employees’ tax deductions, taxable benefits, contributions and manpower.

Under the current system employers submit their tax, social security, and manpower information on different returns.

From January 2022, employers will submit a Combined Employer Return (CER) every month, which will include tax, social security contributions and manpower all on the same return.

The deadline for the first return under the new system is 15 February 2022. 

To complete the CER, employers who use their own payroll software will need to make changes to their systems. Employers who use the online employer returns form will be redirected to a new form when they submit their January 2022 return.

Submissions will need to include the correct social security numbers and tax identification numbers for each of their employees, to be accepted. Ahead of the change, employers will need to ensure all their records are correct and up to date.

Comptroller of Revenue, Richard Summersgill, said: “This initiative will make life easier for employers, enabling them to tell Government about a number of employee-related matters just once. It is the latest step in the Government’s plans to collect revenues more efficiently by centralising services and systems where it is appropriate to do so.”

“We’re committed to achieving this by modernising our legislation, providing easier access to services online, ensuring all customers can understand and meet their obligations while reducing costs.”

“The new return will make the submission process easier for employers but it’s important that employers are sufficiently prepared by having the correct information for their employees. We have been updating employers for some time and there is detailed information and advice on how to prepare for the changes on a dedicated webpage.”

More information about changes is available via the Government of Jersey website: www.gov.je/CombinedEmployerReturn

Payroll suppliers and employers have received information about the changes to give them enough time to update their systems and software.

Employers can also request IT specifications for their payroll provider, or subscribe to regular email updates by emailing: cer@gov.je

Source: Government of Jersey News Release.

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Jersey Mini Budget – Changes to Jersey Payroll

An extensive package of measures to address the cost-of-living crisis, which formed part of the Chief Minister’s 100 day plan has been passed.

The aim of this package is to put almost £15 million back into Islanders’ pockets this year and almost £42 million in 2023.

The Minister for Treasury and Resources, Deputy Ian Gorst, said: “This mini budget will help individuals and families with their budgets in this cost of living crisis. I am pleased with the work we have done to help people with these broad measures at this time of need in the community.”

Some of the changes passed as part of the Mini budget will directly impact payroll in Jersey. A reduction from 6% to 4% for employee Social Security contributions, came into effect on the 1st of October 2022 for 3 months (ending on the 31st of December 2022).

Our clients won’t need to do anything, as the update to social security will go through to our databases automatically.

Also approved as part of the Mini budget was an above inflation increase of 12% in Income Tax thresholds and allowances, including Child Allowances, Additional Allowance and Child Care Tax Relief. From 1 January 2023 Income tax threshold for a single person will be raised from £16,550 to £18,550.

We will also be updating Jersey databases to reflect the increase in income tax thresholds from the 1st of January 2023 onward and will let our clients know if any action is required.

You can find more information about the Mini budget through the Government of Jersey website: https://www.gov.je/News/2022/Pages/MiniBudgetQandA.aspx

Source: Government of Jersey News Release.

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Offshore Payroll strengthens team with new appointment

Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.

Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.

Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.

Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.

I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”

Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”

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2023 Updates for Jersey & Guernsey

There are some important changes for Jersey and Guernsey will come into effect from the 1st of January 2023, luckily for Offshore Payroll clients we’ve had these in place since early December and our databases have been automatically updated.

Jersey will see an end to the temporary reduction in Social Security contributions and a percentage rise from 4% to 6% for employee contributions from January 1st 2023.

There have also been annual updates to Guernsey and Jersey tax and social security thresholds, more details of these annual changes can be found by using the following links:

Click here for more information on 2023 Jersey Tax rates, allowances and reliefs

Click here for more information on 2023 Guernsey Tax rates, allowances and reliefs

If you’re considering a change in 2023 and are looking for a new Payroll software provider, then reach out and speak with a member of the team by using this link.

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Offshore Payroll is Listed in the Xero App Store as a Xero Certified Partner

Businesses using the global accounting platform Xero as their accounting system, can now benefit from a two-way interface with the cloud payroll application, Offshore Payroll.

Jeralie Pallot, director of Offshore Payroll, commented on the news “ We are delighted that Offshore Payroll has been accepted as a member of the Xero family; this brings exciting benefits to businesses operating in unique offshore environments. Our integration with Xero will improve accuracy and offer significant time savings by further automating the payroll process; allowing businesses to focus on other essential processes and achieving better outcomes.

Since the launch of the cloud based Offshore Payroll, our emphasis has always been on ease of use, efficiency, and automation of the payroll process for our users, which is what makes this software such a popular choice.  Becoming a certified partner of Xero is another step forward in the ongoing development of our application.

The Xero certification caps off an exciting 12 months of growth for Offshore Payroll, which is now used by more than 800 organisations and provides payslips for more than 11,000 employees across the Channel Islands and Isle of Man.

To learn more about how Offshore Payroll can help your business click here.

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Offshore Payroll announced as supporting sponsor of DisruptHR conference

Returning to St Helier for their fifth event in the Channel Islands, DisruptHR is a global movement designed to energise, inform and empower people in the fields of people, business and the future of work.

Once in a while, an event series is born that shakes things up, makes you think differently, it leaves you inspired, this is DisruptHR.

14 speakers, just five minutes each, and slides rotate every 15 seconds. Over 250 global cities across 6 continents have hosted this phenomenon.

Offshore Payroll is delighted to be announced as a supporting sponsor for Disrupt St. Helier 2024, with Offshore Payroll’s very own Megan Rolland included in the line-up of speakers.

Speaking on the announcement Director, Jeralie Pallot has said “As a team, we are very proud to be a supporting sponsor of this thought-provoking event that challenges traditional HR practices.  We are especially excited to be supporting Megan on stage as she disrupts conventional thinking on payroll; with thoughts on transforming a routine administrative task into a powerful strategic tool for developing meaningful connections. We live in a world that thrives with change, where agility and adaptability are the keys to success – why should payroll be any different?“

Interested? Tickets are now available on Eventbrite click here, we look forward to seeing you there!

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Meet our Team – Adam Smith

Adam brings over 20 years of diverse experience in digital and technology fields, expertly managing and building business locations worldwide. From revamping networking and server infrastructure to leveraging cloud solutions, Adam’s expertise spans across multiple industries and organisational sectors. He has a proven track record of collaborating seamlessly with colleagues, suppliers, and partners, regardless of their technical background.

As a former IT Manager in a financial services firm, Adam led major projects, headed a service desk, and guided a team of technical engineers. His core focus has always been aligning organisational needs with technical solutions that truly deliver, all while keeping client experience at the forefront.

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Meet our Team – Julie Heaven

Julie brings a wealth of financial expertise and over two decades of experience to our team. Qualifying as a Chartered Global Management Accountant (CGMA) in 2000, she has held several senior financial management roles throughout her career, including her most recent position as Director of Purpose. In this role, she provides strategic financial guidance to owner-managed companies, helping them navigate complex financial landscapes and achieve sustainable growth.

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Meet our Team – Adam O’Neil

Adam is a seasoned Information Technology expert with over 20 years of experience across various IT roles, including systems development, architecture, policy, security, and infrastructure. His broad technical skill set spans multiple programming languages and extensive work with Windows and Linux servers. Adam has a decade of experience designing and maintaining complex AWS cloud infrastructure and is a capable SQL server developer and DBA for large corporate database server deployments. Adam holds a BSc in Computer Systems Engineering, with a specialism in cryptography. Adam also holds a Microsoft Certified Professional in SQL Server and is ITIL v3 qualified.

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Meet our Team – Ross Huelin

With over two decades of experience in the IT industry, Ross has built a reputation for excellence. His career is marked by a consistent ability to architect, develop, and manage intricate systems across a diverse array of technologies and platforms. His approach is underpinned by a strong scientific and mathematical foundation, having earned a master’s degree in physics with a specialisation in computational modeling.

In an era where security is paramount, Ross excels in securing complex cloud environments—particularly within AWS, Azure, and Google Cloud Platform. He ensures that the solutions he delivers are not only robust but also adhere to the highest standards of security, continuity, and recovery, giving our clients confidence that their critical data and operations are safeguarded against evolving threats.

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Meet our Team – Luke Smith

Luke is a Chartered Accountant who began his journey with the Big-4 firm KPMG before taking the lead in developing Purpose, an award-winning accountancy business based in Jersey.  Luke is now Managing Director of Offshore Payroll and a Partner in a successful, boutique Private Equity firm that has created a portfolio of local high performing, synergistic, professional services businesses across industry sectors.  With over 24 years’ experience in accounting, finance, and business evolution Luke acts as an advisor to the boards of over 30 owner-managed businesses in Jersey with turnovers of £1M

In 2019, Luke spotted a unique opportunity and led the acquisition of Offshore Payroll Limited, determined to assemble a dynamic team that could take the company’s growth and technological capabilities to the next level. His passion for innovation drives him to continuously explore new ways to leverage technology, to streamline and add value to businesses.

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Meet our Team – Megan Rolland

When you think of someone who embodies the spirit of our business, Megan Rolland immediately comes to mind. Megan plays a pivotal role in driving client success and innovation, managing client relationships while spearheading product development. Prior to Offshore Payroll, Megan leveraged over 7 years of HR expertise in Jersey, London, Luxembourg, and Australia, where she implemented a cloud-based HRIS for a 700-user organisation as her final project.

Megan’s passion is centred around the blend of technology and business, making her an invaluable asset to our Offshore Payroll clients. With a BSc in Biology and as an Associate Member of CIPP and CIPD, Megan’s technical skills are matched only by her deep understanding of the payroll process, ensuring that even the most complex projects are delivered with clarity and ease.

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Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

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Meet our Team – Ella Hanley

We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.

Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.

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Meet our Team – Jeralie Pallot

Jeralie was a member of the team involved in the acquisition of Offshore Payroll in 2019. As former Executive Director of one of Jersey’s leading recruitment companies, Rowlands Recruitment, she has over 30 years of experience in the employment markets across NZ, Australia and Jersey and during that time gained extensive business experience in Payroll Services and a Remuneration Survey.

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“A must have for a business”

Seamlessly integrates with Xero… great service from the team… A must have for a business with employees, ensuring payroll is completed effortlessly and facilitates the CER submissions.

De Wet Oosthuizen – Finance and Operations Manager