Meet our Team – Adam Smith

Adam brings over 20 years of diverse experience in digital and technology fields, expertly managing and building business locations worldwide. From revamping networking and server infrastructure to leveraging cloud solutions, Adam’s expertise spans across multiple industries and organisational sectors. He has a proven track record of collaborating seamlessly with colleagues, suppliers, and partners, regardless of their technical background.

As a former IT Manager in a financial services firm, Adam led major projects, headed a service desk, and guided a team of technical engineers. His core focus has always been aligning organisational needs with technical solutions that truly deliver, all while keeping client experience at the forefront.

Adam played a pivotal role in significant client migration projects for Offshore Payroll, transitioning them from the legacy product to the new cloud-based (SaaS) platform. Now, as the Managing Director of his own business, Adam focuses on making a positive impact on businesses through innovative software applications. As a team we are all passionate about simplifying complex technical challenges to help businesses run more efficiently and effectively.

Adam continues to work with us on larger projects and client consultancy, making him an invaluable asset to both us and our clients. We’re thrilled that he continues to be part of the OP team …after all, why would you let extraordinary talent get away!

September 13, 2024

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Offshore Payroll strengthens team with new appointment

Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.

Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.

Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.

Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.

I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”

Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”

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Innovation That Drives Business Success

Staying competitive isn’t just about following industry trends – it’s about leading them. At Offshore Payroll, we recognise that every business has unique needs, which is why we offer more than just standard payroll solutions. Our cutting-edge payroll software is designed to streamline operations and empower your business. For those requiring a customised approach, our bespoke development services ensure your payroll system is perfectly tailored to your specific requirements.

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Meet our Team – Adam O’Neil

Adam is a seasoned Information Technology expert with over 20 years of experience across various IT roles, including systems development, architecture, policy, security, and infrastructure. His broad technical skill set spans multiple programming languages and extensive work with Windows and Linux servers. Adam has a decade of experience designing and maintaining complex AWS cloud infrastructure and is a capable SQL server developer and DBA for large corporate database server deployments. Adam holds a BSc in Computer Systems Engineering, with a specialism in cryptography. Adam also holds a Microsoft Certified Professional in SQL Server and is ITIL v3 qualified.

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“There’s no other decent cloud solution currently on the market locally”

The response time for any queries during onboarding has been fantastic; we have never had to wait for an answer to our often-daft questions.

Tim Chilestone – Managing Director