Meet our Team – Ella Hanley
We’re excited to welcome Ella Hanley to the team as our new Client Experience Administrator! With a strong eye for detail and a real commitment to excellent service, Ella is here to make sure every aspect of your experience with us is smooth and enjoyable.
Ella brings with her a diverse background in procurement, where she honed her skills in building relationships and understanding client needs. Now, she’s applying that expertise to support our clients through software onboarding, technical training, and ongoing client care. Ella’s enthusiasm and adaptability have already made a great impression, and we’re looking forward to seeing her thrive.
When she’s not providing great client service, Ella stays active with cycling, singing, and boxing. A keen traveller, she has explored the world but is now enjoying quality time at home with her friends and family.
As Ella begins her journey in the payroll sector, we are excited to see her bring her energy and skills to the role and continue building strong connections with our clients.
Welcome to the team, Ella! We are lucky to have you on board.
September 13, 2024
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2023 Updates for Jersey & Guernsey
There are some important changes for Jersey and Guernsey will come into effect from the 1st of January 2023, luckily for Offshore Payroll clients we’ve had these in place since early December and our databases have been automatically updated.
Jersey will see an end to the temporary reduction in Social Security contributions and a percentage rise from 4% to 6% for employee contributions from January 1st 2023.
There have also been annual updates to Guernsey and Jersey tax and social security thresholds, more details of these annual changes can be found by using the following links:
Click here for more information on 2023 Jersey Tax rates, allowances and reliefs
Click here for more information on 2023 Guernsey Tax rates, allowances and reliefs
If you’re considering a change in 2023 and are looking for a new Payroll software provider, then reach out and speak with a member of the team by using this link.

Offshore Payroll is Listed in the Xero App Store as a Xero Certified Partner
Businesses using the global accounting platform Xero as their accounting system, can now benefit from a two-way interface with the cloud payroll application, Offshore Payroll.
Jeralie Pallot, director of Offshore Payroll, commented on the news “ We are delighted that Offshore Payroll has been accepted as a member of the Xero family; this brings exciting benefits to businesses operating in unique offshore environments. Our integration with Xero will improve accuracy and offer significant time savings by further automating the payroll process; allowing businesses to focus on other essential processes and achieving better outcomes.
Since the launch of the cloud based Offshore Payroll, our emphasis has always been on ease of use, efficiency, and automation of the payroll process for our users, which is what makes this software such a popular choice. Becoming a certified partner of Xero is another step forward in the ongoing development of our application.
The Xero certification caps off an exciting 12 months of growth for Offshore Payroll, which is now used by more than 800 organisations and provides payslips for more than 11,000 employees across the Channel Islands and Isle of Man.
To learn more about how Offshore Payroll can help your business click here.

Why cloud-based payroll protects your business resilience
Business preparedness, emergency and continuity are all subjects that most business owners have discussed during their annual strategy days. Fortunately, most have never had to implement these plans – until March 2020.
We all know that COVID-19 pandemic has changed the world of work forever. Homeworking, changes to contracts, government benefits and employee furloughs have all had to be considered and managed.
Perhaps understandably, limitations to our existing HR and payroll have been revealed. Many organisations had to review how they manage their payroll, for the well-being of their teams and their businesses.
Payroll has been tested like never before
Old, complicated, IT systems and ineffective, manual processes have been unable to cope with the ‘new normal’. Inaccurate data and a lack of analytics and visibility have hampered businesses’ ability to make fast decisions at the most critical time.
With often whole workforces based at home, companies have had to urgently manage both the logistical and emotional challenges of keeping teams operational and happy. These issues don’t even take into consideration the potential of higher levels of sickness, leaving many businesses’ shorthanded, at the same time as possibly being over-staffed – it’s often one or the other, but rarely both.
Through all of this, people have still needed to be paid. Often with new, different terms than before as organisations rapidly restructured to maintain resilience.
Payroll management needs to be cloud-based
It has become apparent, very quickly, that the organisations who were able to adapt best to these new challenges were those who had embraced cloud-based working. Their teams were able to work from home more efficiently, and the administrative functions of their business, such as HR and payroll, were able to continue seamlessly.
Businesses that had traditional, in-house infrastructure, hosting internally, have struggled, at a time when certainty of income is all important. Having on-premise systems, tied to physical infrastructure and fixed locations, can create security, scalability and in the event of a pandemic even possibly health risks.
Payroll must change forever – like everything else
The COVID-19 pandemic has forced rapid change to the way we work, collaborate and manage our teams. It has also quickly proven that people can work well from home. Even when the health crisis ends, home working won’t, which means that innovations to our HR policies and processes, including payroll will continue to be a worthwhile and valuable investment.
If you would like to discuss how Offshore Payroll could help your business, please email info@offshorepayroll.com to arrange a chat.
“It has given us peace of mind”
The reporting section is extremely in depth and helpful. We have been using various reports to help create our own management reports which has led us to examine payroll expenditure easily.
Having the widgets to run through step-by-step payroll or adding a new employee ensures nothing is missed. Also, the accessibility due to being Cloud based.
It’s a great system! Easy to use, can be tailored to your specific payroll needs without being overwhelming and if you can’t find something in the extensive user guide then a team of experts is only a click away.
Emma McCaw – Consultant
