Meet our Team – Luke Smith

Luke is a Chartered Accountant who began his journey with the Big-4 firm KPMG before taking the lead in developing Purpose, an award-winning accountancy business based in Jersey.  Luke is now Managing Director of Offshore Payroll and a Partner in a successful, boutique Private Equity firm that has created a portfolio of local high performing, synergistic, professional services businesses across industry sectors.  With over 24 years’ experience in accounting, finance, and business evolution Luke acts as an advisor to the boards of over 30 owner-managed businesses in Jersey with turnovers of £1M

In 2019, Luke spotted a unique opportunity and led the acquisition of Offshore Payroll Limited, determined to assemble a dynamic team that could take the company’s growth and technological capabilities to the next level. His passion for innovation drives him to continuously explore new ways to leverage technology, to streamline and add value to businesses.

Luke believes in the power of technology to reveal the true value of people and resources. By enhancing Offshore Payroll’s cloud platform, he is on a mission to develop tools that help businesses gain deeper insights into profitability, leading to smarter, more informed decisions.

Whether he is advising at board meetings, valuing a small business, or perfecting his golf game, Luke’s commitment to excellence is evident. He regularly provides expert testimony in the Royal Court in Jersey and has an unblemished record—a testament to his expertise and dedication.

September 13, 2024

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Meet our Team – Jackie Helks

Jackie is our Customer Experience Specialist with a flair for marketing and design!  With over a decade of top-level hospitality experience under her belt, Jackie’s expertise in client relations makes her an invaluable asset to us and our Offshore Payroll clients.

Jackie’s commitment to understanding and meeting client needs is hugely impressive. She is here to make your journey with Offshore Payroll smooth and enjoyable. Her previous experience of technical projects includes launching a cloud-based booking system for a high-profile hotel, rebranding and new website planning, as well as managing onboarding, employee rotas and payroll. Plus, she is certified in Zendesk Agent Support and HubSpot Inbound Marketing, adding to her impressive skill set!

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Offshore Payroll strengthens team with new appointment

Offshore Payroll is delighted to welcome Jackie Helks, who joins the team as a Client Experience Officer.

Jackie together with Offshore Payroll’s Relationship Manager, will have responsibility for further developing effective relationships with clients. This appointment is part of Offshore Payroll’s expansion to satisfy our growing client base. She brings a wealth of customer service experience, having spent over ten years in the luxury hospitality sector, which included responsibility for employee rotas and payroll.

Her passion for client relations makes her ideally suited to support Offshore Payroll clients. Jackie’s expertise will further strengthen Offshore Payroll’s focus on making payroll as simple and efficient as possible for their clients in Jersey, Guernsey and Isle of Man.

Jackie expressed how much she is looking forward to applying her experience in her new role: “Joining the team at Offshore Payroll feels like a natural step after my previous experience in client-facing roles.

I’m delighted to have the responsibility to help create a seamless customer journey and I’m looking forward to working with the Offshore Payroll team, and establishing meaningful connections with our clients.”

Commenting on the appointment, Jeralie Pallot Director, Offshore Payroll, said: “We are delighted that Jackie is joining us as a new member of the Offshore Payroll team. Her enthusiasm and commitment to creating a seamless, enjoyable journey for clients along with her passion for the digital sector, make Jackie the ideal fit for our business. At a time when we are seeing significant growth and change within the payroll market, we know our clients will all benefit from working with her.”

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Innovation That Drives Business Success

Staying competitive isn’t just about following industry trends – it’s about leading them. At Offshore Payroll, we recognise that every business has unique needs, which is why we offer more than just standard payroll solutions. Our cutting-edge payroll software is designed to streamline operations and empower your business. For those requiring a customised approach, our bespoke development services ensure your payroll system is perfectly tailored to your specific requirements.

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“I love being able to press a button and e-mail all the payslips”

Also the Government one return is made so easy again, just submit and it is all completed, If I have any queries or questions the Support Team always sort out any issues and provide solutions.

I find because the product is cloud based if I think of something which needs updating after I have finished work, I can just use my mobile phone or I pad at home so it is very accessible.

Offshore Payroll is very easy to use, it saves me considerable time and has streamlined our payroll process.

Angela Sheehan – Accounts Officer